My Ford truck blew a brake line on the Interstate while on a cross-country move. I limped into Reed Chevrolet and Tom Pflugradt in your Service Department provided outstanding customer service to me. He secured the truck with my belongings in the Service Bay overnight and was able to get my truck fixed and back on the road the following afternoon, despite it being a Ford. Tom went way out of his way on both a professional and personal level to make sure that I had adequate accommodations for my unexpected overnight stay in St. Joseph, even providing his personal cell number to contact him if I had any problems or questions. Tom epitomizes why Reed Chevrolet is rated Number 1 and I sincerely appreciated his compassionate and caring customer service; you're Number 1 in my book Tom!

My truck broke down on the freeway and I brought it in on a Monday morning and even though they were booked through the week the squeezed my truck in and diagnosed it and had it fixed and ready for me to get back on the road so I could finish my trip as I travel for work!! Thank all of you ! Your efforts are greatly appreciated!!! Thank you!

It was very nice to get a new car again. It will last me the rest of my life I'm sure. As always we get the best of care. Dennis Quinn is always there to answer all questions.

Amazing service! They have wonderful employees and offer so many great services! They make buying and scheduling service from them so easy. Would recommend to all!

I want to say I have always been treated fair and James has always gone above and beyond for what I would call a salesman. I will always buy from Reed as long as he is my salesman, Thanks for always us like we were your top priority.

James Johnson was a wonderful salesman. He got me a great deal. Would recommendhim in a heartbeat. He got me the car I wanted. I'm so in love with my car.

Reed Chevrolet made the car buying experience painless and enjoyable. Excellent customer service, what a great day! I would recommend Reed Chevrolet for all your car service needs.

Reed Chevrolet has the best customer service I have encountered in years: in any business, not just car dealers!! I will never go anywhere else to buy or service a car.

Always treated with love and respect. Will recommend them to everyone. Will buy from no other dealers. We are always treated like family. Love them.

I purchased a 2018 Chevy Cruz fro Randy Reed and have since had that vehicle serviced twice. Not once have I felt the is staff of Reed has displayed any respect,nor have they went against their promises. I worked with Joe Schreck and he was nothing but honest. The service department has been great. I strongly recommend Reed Chevrolet.

We went to Reed Chevrolet to look for a used car. We knew Lou Schreck was honest when it came to buying cars. Unfortunately he is no longer there. We found out that his son Joe Schreck is now working there. We decided to work with Joe. I must say Joe made us feel comfortable right away. Joe worked very hard to get us the best deal possible. I would highly recommend Joe Schreck if you are looking to buy a car. Thanks Joe!!! 5 stars!!

I went in for my regular oil change and always the service department were professional and courteous and I was in and out in less than an hour

I have had a couple of warranty issues with my Duramax and Tom in the Service department was absolutely awesome to work with. The problem was that GM did not have replacement parts for some reason so I was given a new loaner to drive while I waited 5 plus weeks to get my truck back. Tom was in constant contact and called weekly to give me updates. I have purchased several vehicles from Reed and will continue to do so. Eric in the Service department is another team member that provided excellent service. My truck was in for a free oil change and was done almost before I got back to work. If I had one complaint, it would be about Casey in the Service department. I was very frustrated with an issue in getting a part for my truck and he could have cared less about it. He even went so far as to tell me to "Chill out" that it wasn't his fault. I explained to him that I use my truck to earn a living and that I could not be without it for weeks waiting on a part. He just looked at me and said there was nothing he could do. I then complained and was handed off to Tom Pflugradt who actually cared and helped me get the issue resolved. If I ever have to deal with Casey again, I will go somewhere else!

Love lifetime oil changes. Service is always very professional and courteous. Recently had oil changed and recall taken care of in one appointment. Done before I expected.

I have bought several cars and trucks from Reed. Go see Lou Schreck in their Sales Dept. for a Good Deal. Also Tom and Casey in their Service Dept. I recently had my 2008 Tahoe serviced. I then decided to trade it in on a new 2017 Malibu Hybrid. I have nothing but good things to say about Reed. Even the management ( Trevin Reed) will come out and talk to you. Great Dealership to buy a car from or to have your car serviced. Steve Taylor Savannah MO

Bought another new truck salesman Parry Taylor is the best won't go anywhere else free oil changes is awesome too Reed Chevrolet the only way to go

Hey, let me tell you about the great folks at Reed Chevrolet. I purchased an awesome Duramax back May 2017 and within a month and a half, had an issue with the fuel pump module. Now, I know this doesn't sound good, but let me tell you how the folks at Reed handled this issue. This fuel pump module is a tough part to get but the service/parts folks "red-flagged" this for me and got it! On top of that, I was about to drive my family to Florida on vacation. The Reed family allowed me to use one of their brand new Suburban's in place of my truck! I guarantee, there's no other Dealership in America, that goes out of their way to help, like Trevin Reed and the Reed family! You'll never find a finer Company/Dealership/Family to purchase and service a new vehicle from/with. They sincerely care about you and doing what's right. I really can't do them justice in this review, so please, on my behalf, go visit them if you're looking for anything auto related!

I appreciate the free oil change that comes free with purchase of vehicle. We were able to schedule the day and time of the service.

I was able to schedule my appointment with very short notice. I was treated with kindness and respect, and my appointment was handled very businesslike and in a timely fashion. I was also given a very reasonable quote to tepair a fender.

Very courteous and professional.Every visit has been very satisfying and we plan to keep coming back.When we leave we felt like we received the best service possible.

Everyone at Reed Chevrolet has been excellent to work with - personable, friendly and professional. All of my needs and wants were met with every visit to the store - exceeded my expectations!

It was a pleasant experience from the time I arrived in the lot. I could not have asked for better customer service and no PRESSURE!

This is the 2nd vehicle I have purchased from reed Chevrolet I would recommend them. Andrew was my salesman and Todd irvan was the sales manager. I'll be coming back.

I recently went shopping for a used Chevrolet Avalanche. Randy Reed's website was very helpful and accurate. I contacted them via email and was responded to by Jeff Davey. Jeff was very responsive,knowledgeable and never too aggressive ! I felt like he was working for me and not just trying to "make a sale". It was important to me to have this trust level as I live 550 miles from the dealership. We agreed on a price, Jeff arranged for shipping and communicated well with me throughout the process. Everything went just as planned, the Avalanche arrived safely and was just as Jeff described ! Thanks to Jeff and everyone behind the scenes for making this a smooth transaction. I highly recommend Jeff and his team for your next vehicle purchase !!!

I recently bought a new 2014 Chevy Silverado from Randy Reed in St Joseph MO and was very pleased with my dealer Jeff Davey, I HIGHLY recommend him. We have bought several new cars over the years and have never been able to buy locally, we have always had to go to Kansas CIty MO to get the best deal. But not this time.....Jeff Davey with Randy Reed was able to locate the exact truck my husband wanted with every option he wanted and give us a heck of a deal. We are VERY VERY pleased!!! A big shout out to Jeff Davey for winning us back (buying local instead of in KC)